Terms and Conditions

Welcome to DK Sweets! These Terms and Conditions govern your use of our website dksweets.in and the purchase of our products. By accessing or using our website, you agree to be bound by these terms.

1. General

  • DK Sweets is an online platform for purchasing sweets and related products.

  • We reserve the right to modify or discontinue any product or service without prior notice.

  • By placing an order, you confirm that you are at least 18 years old or have parental consent.

2. Product Information

  • We strive to provide accurate product descriptions and images, but slight variations may occur.

  • Ingredients and allergen information are provided for reference only. Customers with allergies should verify before ordering.

3. Orders & Payments

  • Orders can be placed online through dksweets.in.

  • We accept various payment methods, including credit/debit cards, UPI, and net banking.

  • Once an order is placed, cancellations are subject to our cancellation policy.

  • DK Sweets reserves the right to refuse or cancel any order due to unavailability, pricing errors, or suspected fraudulent activity.

4. Shipping & Delivery

  • We deliver across specified locations in India. Delivery times may vary based on location and availability.

  • Delays due to unforeseen circumstances (e.g., weather, courier issues) are not our responsibility.

  • Customers are responsible for providing accurate shipping details. Incorrect information may result in delayed or failed deliveries.

5. Returns & Refunds

  • Due to the perishable nature of our products, we do not accept returns.

  • If you receive damaged or incorrect items, please contact us within 24 hours at dksweets172@gmail.com with images of the product.

  • Refunds or replacements are provided at our discretion based on the complaint's validity.

6. User Responsibilities

  • You agree not to misuse our website or engage in fraudulent transactions.

  • Unauthorized use of the website, including data scraping, hacking, or any illegal activity, is prohibited.

7. Intellectual Property

  • All content on this website, including logos, images, and text, is the property of DK Sweets and protected under copyright laws.

  • You may not reproduce, distribute, or modify any content without our written consent.

8. Privacy Policy

  • We collect and use personal information as outlined in our Privacy Policy. By using our website, you consent to our data practices.

9. Limitation of Liability

  • DK Sweets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Your City/State].

11. Contact Information

For any questions, please contact us at:

By using our website, you agree to these Terms and Conditions.